Privacy Policy
INTRODUCTION
This commitment extends to the use of personally identifiable information collected from or about you while responding to enquiries made by you or in providing services sought by you. Such information may include your name, address, telephone/mobile phone number, e-mail address, credit card details and other relevant details required to respond to enquiries or deliver our services to you.
This Privacy Statement aims to ensure that your personal information is protected and otherwise dealt with in accordance with the applicable privacy laws in Australia.
Premier may collect personal information relating to you through one or more of the following means:
Direct communication with you
Website visits (and tracking Cookies)
Third parties
Records held by Premier
Publicly available sources
other lawful means or method
Premier acknowledges that it is bound by the Privacy Act 1988 (Cwth) and the applicable rules of the National Privacy Principles concerning handling and using your personal information.
OUR APPROACH TO YOUR PERSONAL INFORMATION
Premier generally collects personal information (which may include, but is not limited to, your name, address, telephone/mobile phone number, e-mail address and business name) when you register your interest with us or otherwise during the provision of services by us to you.
If you have subscribed to receive property alerts, updates, promotional or other service-related material from us or are registered for any of our services, then personal information that you have provided to us during such subscription or registration will be recorded by us.
We provide you with reasons for collecting your personal information at the time of collection along with an explanation of the way we intend to use the information. In general, our intended use of the information will be apparent at the time of collection.
You are free to deal with us anonymously if you wish. However, if you choose to refrain from providing personal information to us, we may be unable to adequately respond to your enquiry or provide you with our services.
USE OF PERSONAL INFORMATION
Personal information collected from you by Premier is used to facilitate providing our services to you and to fulfil administrative functions associated with our services. Unless otherwise indicated in this Privacy Statement or disclosed to you at the time of collection, personal information is used solely for the purpose for which it is submitted to us or for other secondary purposes related to that purpose. Such secondary purposes may include direct marketing campaigns, but you will always request that you be removed from any direct marketing communication channels.
As a rule, Premier does not collect “sensitive information” (i.e., information about ethnicity, religion, and health); however, in the rare event that we do, it will usually be to satisfy a requirement prescribed by law. We will seek your consent prior to the collection of any sensitive information.
EMAIL ADDRESS
Your email address will only be used for the purpose for which you have provided it to us (which may include being added to our mailing list).
Your email address may also be used in the course of the provision of services by us in partnership with another company (in which instance it may also be added to the partnering company’s mailing list to facilitate the provision of our services to you), but will not otherwise be added to any mailing lists other than Premier’s.
DATA COLLECTED THROUGH OUR WEBSITE AND COOKIES
Cookies are electronic tools which permit data to be collected from a website and transferred to a specific hard drive for record-keeping purposes. Cookies can also facilitate a user’s ongoing access to and use of a website. Cookies essentially allow us to track usage patterns and compile data that can help us improve our content and user experience and target more relevant advertising.
We may record information relating to your usage of our websites through Cookies when you visit our websites.
If you do not want information to be collected about you using Cookies, your internet browser should allow you to disable Cookies and thereby ensure that your internet usage is not tracked by Cookies. Please be mindful, however, that Cookies may be necessary for the functionality of certain features and services that we provide to you on this website, therefore, disabling Cookies may impact you use of this website and your subsequent user experience.
INFORMATION COLLECTED THROUGH COOKIES
Premier may log the information collected through Cookies for statistical purposes, this may include but not be limited to;
the pages on our websites that you have accessed and documents downloaded.
the date and time of the visit to the websites
your server addresses
your top-level domain name (eg; .com, .gov, com.au, .co.uk etc.)
previous websites visited
the type of browser used
LINKS TO THIRD-PARTY WEBSITES
Premier may establish relationships with business partners that allow visitors to our website to link directly to websites operated by our partners.
Some websites operated by our business partners may be “co-branded” with our logo. However, the occurrence of our logo on a website should not be taken as confirmation that the website is operated or maintained by or on behalf of Premier.
Websites operated by our business partners may collect personal information from you that may be shared with us. This Privacy Statement will apply to any personal information that is shared with us after having been collected from the website of a business partner of Premier.
We are not responsible for the content or practices of websites operated by third parties that are linked to our website. Links from our websites to third party sites are meant for the user’s convenience only and do not constitute sponsorship, endorsement, or approval by us of the content, policies, or practices of those third-party sites.
If you visit a third-party website via a link posted on our website, you should check the applicable privacy policy of the third-party website and determine whether it is appropriate for your intended use.
STATISTICAL AND AGGREGATE DATA
We may use personally identifiable information in aggregate form to improve our services and make them more responsive to the needs of our customers. Statistical information may also be used by us or provided to others for marketing, advertising, or research purposes.SECURITY
Premier endeavours to ensure that personally identifiable information collected from you is always transmitted and kept securely. We use a variety of physical and electronic security measures, including limiting and monitoring physical access to our offices, computer firewalls and secure electronic databases to keep personal information secure from misuse, loss or unauthorised use or disclosure.
You should be mindful, however, in respect of personal information provided to us through our website that the transmission of data over the Internet must be secured with certainty.
YOUR RIGHT OF ACCESS
You have a right to access the bulk of the personal information that Premier holds in relation to you, subject to certain exceptions permissible by law.
There may be instances where we cannot grant you access to your information. In such instances, we will provide you with reasons as to why access has been denied.
To request access to your personal information, please contact our Privacy Officer (contact details of whom are set out at the end of this Privacy Statement).
We reserve the right to charge an administrative fee for locating and providing you with your personal information on a per request basis.
ACCURACY
Premier intends that all information we have about you is accurate in all respects. If you feel that any of the personal information that we have about you is inaccurate or requires updating, please contact our Privacy Officer (contact details of whom are set out at the end of this Privacy Statement) to discuss your concerns. Changes to such information will be made as reasonably required or otherwise as required by law.INFORMATION PROVIDED BY US
Information contained in any materials or products provided by us to you by any means, including through use of our website, may be subject to the Privacy Act 1988 (Cwth) and other privacy legislation. Premier takes no responsibility for any breaches of the Privacy Act 1988 (Cwth) or any relevant Australian privacy legislation by any person about information obtained from the material or products supplied by Premier by any means, including through our website.DISCLOSURE OF PERSONAL INFORMATION
Personal information may be disclosed in special emergency situations, in instances where (in our opinion) it is necessary to facilitate legal action or where disclosure is required under law.CHANGES TO OUR PRIVACY STATEMENT
Premier reserves the right to amend this Privacy Statement at any time. We may post changes to this Privacy Statement on our website and other places we deem appropriate.QUERIES
Premier welcomes your comments regarding this Privacy Statement. If you have any queries relating to this Privacy Statement or have a problem, complaint or require further information, please get in touch with our Privacy Officer on 1300 596 405. Alternatively, you may write to the Privacy Officer at the following address:
The Privacy Officer
Premier Windows (WA) Pty Ltd
20 Gibberd Road
Balcatta
Perth
WA 6021
